Sharepoint Administrator

Mid-Continent Public Library•Independence, MO

3d•Onsite

About The Position

The Sharepoint Administrator is responsible for the management of the company Intranet, which consists of various roles such as design, development, administration, and support. Maintains the Intranet in adherence to intranet governance policies, in alignment with the overall strategies of the library.

Requirements

Bachelor’s Degree – computer related fields, or equivalent combination of experience and training which provides the necessary knowledge, skills and abilities – Required
Minimum 4 years – Experience in information technology, with administrative or design experience in SharePoint or other intranet platforms – Required
Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public.
Ability to work effectively in a team environment.
Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position.
Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers.
Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all.
Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties.
Strong ability to follow instructions and work as part of a team.
Reliable, punctual, and flexible with scheduling.
Good communication skills and the ability to stay calm under pressure.
Ability to work in a fast-paced environment and adapt to changing needs.
Understanding of IT and information security industry standards and best practices
Ensures customer privacy by keeping information confidential
Strong written and verbal communication skills
Strong organizational and time-management skills
Advanced knowledge of SharePoint/SharePoint Online.
Strong knowledge of the Microsoft 365 environment and applications.
Strong knowledge of PowerShell.
Working knowledge of SharePoint Framework (SPFx)
Strong knowledge of modern on-prem and cloud security practices and protocols including SSL, TLS, SAML, Kerberos.
Strong knowledge of operating systems including Microsoft Windows, Windows Server.
Fundamental knowledge of server hardware, software, applications and their functions (e.g., servers, storage systems, data backup and recovery)
Fundamental knowledge of HTML / CSS, JavaScript, JQuery
Comfortable translating technical terms for non-technical staff and customers.
Must be at least 18 years of age

Nice To Haves

Previous experience in Sharepoint administration, design, development, testing, deployment, site migration and search features – Preferred
Additional Technical certifications I.e., Microsoft, or other industry certifications- Preferred

Responsibilities

Manages SharePoint environment including site provisioning, site templates, user permissions.
Adheres to Intranet Governance policies to ensure secure configuration, and both visual and navigational consistency.
Create and manage SharePoint sites, lists, forms, and webparts.
Create and manage SharePoint Team sites.
Use various SharePoint development tools such as InfoPath, Sharegate, etc., as necessary.
Migrate existing classic sites to modern sites.
Coordinate with sub-site owners to confirm functionality of site components on new site.
Support users, sub-site owners, and other technical staff as required.
Coordinate the preparation of training materials for SharePoint solutions.
Coordinate communication of major/minor enhancements, bug-fixes.
Collaborate with other support staff to ensure seamless rollout of new functionality.
Coordinates with management to advise, design, or develop solutions to business functions as required by manager.
Determines and implements various testing methods to ensure system performance meets or exceeds library expectations.
Plans for orderly updates to ensure a high level of business continuity.
Provides system reporting and documentation as required.
Adhere to governing policies, guiding principles, industry standards, and best practices.
Periodically performs installation, upgrade and maintenance work on technology outside of normal working hours to minimize downtime to customers.
Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining test environments, and participating in professional organizations.
Provides technical support to staff with general IT related issues and services.