Services Senior Specialist - Technical Support Engineering
About The Position
Baker Hughes is seeking a Services Senior Specialist - Technical Support Engineering to join their team. This role involves collaborating with teams to solve complex problems and leading a team that provides high-quality service for customers. The specialist will work closely with the Sales/Service Delivery team, focusing on Lower Completions jobs. This includes completing technical reviews, designing job programs with risk mitigation and contingency plans, providing real-time remote operations support, leading incident investigations, performing offset well analysis, mentoring field engineers, and supporting ARMO teams during job preparation.
Requirements
- 5+ years of oilfield services experience in Completions
- 3+ years of experience in Technical Support and/or Field Operations
- Knowledge in downhole completions design and equipment for offshore environments, both operational and technical
- Thorough understanding of P/L and technical job planning requirements
- Ability to provide Technical Support to Service Delivery teams during the plan, prepare, execute, and evaluate phases of the job cycle
- Excellent communication and presentation skills
- Strong organizational, analytical and problem-solving skills
- Ability to be on call outside of normal business hours
- Ability to travel (typically travel to rig sites, customer facilities, meetings, etc.)
Nice To Haves
- Bachelor’s degree in science, technology, engineering or mathematics preferred (or significant relevant experience with high performance)
Responsibilities
- Completing Technical Reviews of Completions jobs, with focus on Lower Completions
- Designing a job program, including risk mitigation plans and contingency plans, that can meet the clients objective and maximize revenue potential and future job assignments for Baker Hughes
- Providing Real Time remote operations support during Lower Completions operations
- Providing on-demand support in accordance with product portfolio or on-call schedule for job execution
- Leading incident investigations and presentation to customers
- Performing offset well/similar job analysis to understand application hazards and incident potential
- Mentoring field engineers
- Providing support to ARMO teams during job preparation phase as needed
Benefits
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Education Assistance
- Generous Parental Leave
- Mental Health resources, Virtual Therapy Programs
- Dependent and Partners Care
- Pet Insurance
- Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
- Choice of coverage options that best suit your needs
- Comprehensive and competitive benefits package
- Additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies
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What This Job Offers
Job Type
Full-time
Career Level
Senior
