Service Corporation International - Southfield, MI
posted 2 months ago
Full-time - Mid Level
Southfield, MI
Personal and Laundry Services
About the position
The Services Manager at Neptune Society is responsible for delivering high-quality services to families while overseeing daily operations and driving business growth. This role emphasizes exceptional customer service and community engagement, allowing managers to focus on team development rather than just financial management.
Responsibilities
- Provide the highest quality services and products to families.
- Direct and control the operational activities of the location.
- Expand the location's business and manage costs to achieve annual financial and marketing goals.
- Select, train, and motivate location staff to achieve service excellence.
- Participate in community efforts as part of local promotional activities.
- Ensure compliance with appropriate regulations and company policies.
Requirements
- At least 2 years of managerial experience or 5 years of industry experience.
- Bachelor's Degree preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services.
- A valid state Funeral Director licensure is required.
- High level of compassion and integrity.
- Ability to multi-task and set priorities.
Benefits
- Health savings account
- AD&D insurance
- Paid holidays
- Health insurance
- Dental insurance
- Flexible spending account
- Tuition reimbursement
- Paid time off
- Cell phone reimbursement
- Vision insurance
- 401(k) matching
