Services Account Manager

Baton Rouge, LA

Merchant Wholesalers, Durable Goods

About the position

At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

Responsibilities

• Take a consultative and strategic approach to pursue new business and grow existing account relationships.
• Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
• Facilitate engaging conversations that leads to relevant next steps.
• Lead customer conversations with business level insights to establish value and create demand.
• Actively listen to identify concerns.
• Act as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes.
• Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
• Sell, renew, and expand service agreements to both new and existing customers.

Requirements

• 4+ years of demonstrated experience or a bachelor's degree.
• 3+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Familiarity with HVAC systems and temperature equipment preferred.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.
• Strong financial and business acumen and self-starter mindset.
• Available for local travel.
• Valid Driver License in State with no major or frequent traffic violations.

Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.