Service Technician (Full Time)
About The Position
Responsible for cleaning, sanitizing, repairing, and installing ice makers, as well as replacing water filters on company‑owned equipment. Responds to dispatch calls for equipment repairs, ice maker cleanings, and water filter replacements using a company‑provided vehicle. Inspects equipment visually and audibly to diagnose malfunctions; disassembles machines as needed to access problem areas. Examines parts for wear, misalignment, or defects; removes and replaces worn or faulty components; repairs broken parts; realigns and adjusts components; and tests equipment to ensure proper operation after repairs. Prepares machines for installation at customer locations and assists with equipment installations and removals. Communicates effectively and professionally with customers regarding service performed. Utilizes an electronic tablet to navigate between service calls and to document and bill completed work. Performs other related duties as assigned.
Requirements
- Valid driver’s license with a clean driving record
- Mechanical aptitude and troubleshooting skills
- Previous mechanical experience preferred
Nice To Haves
- This is an entry level position
Responsibilities
- Cleaning, sanitizing, repairing, and installing ice makers
- Replacing water filters on company‑owned equipment
- Responding to dispatch calls for equipment repairs, ice maker cleanings, and water filter replacements
- Inspecting equipment visually and audibly to diagnose malfunctions
- Disassembling machines as needed to access problem areas
- Examining parts for wear, misalignment, or defects
- Removing and replacing worn or faulty components
- Repairing broken parts
- Realigning and adjusting components
- Testing equipment to ensure proper operation after repairs
- Preparing machines for installation at customer locations
- Assisting with equipment installations and removals
- Communicating effectively and professionally with customers regarding service performed
- Utilizing an electronic tablet to navigate between service calls and to document and bill completed work
- Performing other related duties as assigned
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
