Service Tech

Easton Select Group•Easton, MA

9h•Onsite

About The Position

The Service Technician plays a critical role within our Service Department, supporting over 3,000+ annual service calls. This in-field role is responsible for diagnosing, repairing, maintaining, and servicing residential swimming pool systems and related equipment. Service calls include pool openings and closings, pump and heater repairs, plumbing repairs, leak detection, equipment upgrades, and general troubleshooting. This position requires strong mechanical aptitude, problem-solving skills, and a customer-first mindset. This is a full-time seasonal position, typically beginning in early April and running through November each year.

Requirements

High school diploma or equivalent
Mechanically inclined (required)
Valid driver’s license with clean driving record
Ability to lift 50–75 lbs
Ability to work outdoors in varying weather conditions
Strong customer service and communication skills
Proven troubleshooting and problem-solving ability
Self-motivated with a positive attitude

Nice To Haves

Experience servicing in-ground swimming pools
Knowledge of pool hydraulics and water chemistry
Experience with pool automation and variable speed systems
Industry certifications (CPO or equivalent)

Responsibilities

Perform pool openings and closings in accordance with company procedures
Diagnose and repair pool equipment including pumps, filters, heaters, automation systems, salt systems, and plumbing components
Identify and repair leaks and plumbing issues
Conduct onsite evaluations and recommend service solutions
Test and adjust pool water chemistry as needed
Complete equipment replacements and system upgrades
Accurately document service work and communicate findings to customers
Maintain service vehicle inventory, tools, and equipment
Follow all company safety protocols and operational standards
Work collaboratively with team members while operating independently in the field