Ford of Montebello - Montebello, CA

posted 3 days ago

Montebello, CA
Motor Vehicle and Parts Dealers

About the position

The General Service Technician - A Class functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. This position requires previous experience as a B Class general service technician.

Responsibilities

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required or refers to the test technician.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Complies with all company policies as required.
  • Completes all required HR training modules in KPA.
  • Completes all required certification courses respective to position.
  • Maintains a valid driver's license and informs management of any changes in its status.
  • Maintains a professional appearance.

Requirements

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Two to four years related experience and/or training; or equivalent combination of education and experience.
  • Automotive Service Excellence (ASE) Certifications in various areas.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.
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