Service Technician

About the position

The Service Technician is responsible for performing basic diagnostics, service repairs and maintenance work on customer and or dealer-owned agricultural and turf equipment. This position may require some direction or guidance from the Service Manager, Assistant Service Manager, or other experienced Service Technicians. Martin Tractor, Inc. is a family-owned and operated 4th generation John Deere Dealership, with a unique culture that combines a small-town feel with the benefits of a larger corporation. We invite you to apply to become a part of our honest, hardworking, and dynamic group of dedicated employees.

Responsibilities

• Perform basic diagnostics and repairs on agricultural and turf equipment and established Agriculture Management Solutions (AMS) products.
• Participate in Service EDUCATE Training programs required for the development of skills and knowledge.
• Maintain current and up to date knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Account for all time on a timecard and for all material used in performing assigned duties.
• Ability and willingness to work overtime including extended hours and weekends.
• Follow all safety rules, policies and regulations and keep your workplace clean, orderly and free of hazards.
• All other duties as assigned.

Requirements

• High School Diploma or Equivalent.
• Ability to perform advanced repairs and maintenance using special tools and equipment following the Technical Manual procedures.
• Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
• Highly skilled in operating vehicles and equipment used for diagnostic purposes.
• Ability to use Service Advisor.
• Knowledge of standard desktop and software applications such as Microsoft, Word, Excel, Outlook, e-mail and internet functions and ability to learn the required business system computer software and programs necessary for this position.
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Quickly identifies problems, evaluates potential roadblocks and risk and swiftly generates a course of action toward resolution.

Nice-to-haves

• College Degree or Advanced Service Technician Certification preferred.

Benefits

• 401(k) and Roth Retirement Savings Plans with employer paid Safe Harbor Employer Contributions to eligible employees.
• Competitive salary, incentive compensation plans and employee discounts.
• Empeople Credit Union membership opportunities.
• Paid Leave for All WorkersA (PLAWA).
• Medical, Prescription, Dental, and Vision Plans for full-time employees only.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) for full-time employees only.
• Basic Life and AD&D Insurance and Supplemental Life Insurance for full-time employees only.
• Short-Term and Long-Term Disability for full-time employees only.
• Voluntary Accident and Critical Illness for full-time employees only.
• VIP Network/ Nomi Health for full-time employees only.
• Employee Assistance Program (EAP) for full-time employees only.
• Identity Theft Protection for full-time employees only.
• Assured Partners Benefits Helpline for full-time employees only.
• Generous Paid Time Off (PTO) for full-time employees only.