Kaeser Compressors - Fredericksburg, VA
posted 8 days ago
Full-time - Entry Level
Fredericksburg, VA
Machinery Manufacturing
About the position
We are searching for someone who can plan the work days of our service technicians, handling both scheduled and emergency assignments, and who excels at building relationships. As a key person in our close-knit team of service coordinators, you will be the linchpin that unites our technicians and scheduling team, ensuring that their workdays run smoothly and productively. You will also serve as our front-line customer support, listening to challenges and finding solutions. Additionally, you will be responsible for preparations and follow-up work, including requesting parts and equipment for service assignments, following up on service reports, and preparing for invoicing.
Responsibilities
- Organize the technician's workdays to ensure smooth and productive operations.
- Provide front-line customer support by listening to challenges and finding solutions.
- Request parts and equipment for service assignments and follow up on service reports.
- Prepare for invoicing related to service assignments.
Requirements
- Comfortable working with complex data systems (experience with SAP is a plus).
- Ability to juggle multiple tasks simultaneously with a structured approach to work.
- Experience in scheduling.
- Strong relationship-building skills and a detail-oriented work ethic.
Benefits
- Competitive salary
- Excellent benefit package including Profit Sharing and 401(k) Plan
- Health and wellness program
- Opportunities for development through knowledge exchange, courses, and training
- A workplace culture that emphasizes fun and good humor.
