This job is closed

We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

Transteck - Staunton, VA

posted 27 days ago

Full-time - Entry Level
Staunton, VA
Merchant Wholesalers, Durable Goods

About the position

The Service Sales Representative/Customer Experience Advocate at Excel Truck Group is a pivotal role focused on supporting key Fleet accounts with their service needs. This position involves developing and marketing service solutions, acting as a customer advocate, and facilitating communication between customers, the dealership, and manufacturers. The role offers a strong compensation package and opportunities for career advancement within a rapidly growing company.

Responsibilities

  • Develop a business plan and sales strategy for the market to achieve company sales goals and profitability.
  • Strengthen existing customer relationships and develop new ones.
  • Market dealership solutions to Fleet customers.
  • Coach customers on digital tools and features available to them.
  • Coordinate service work with the Service Manager and other departments.
  • Communicate customer opportunities and provide solutions across all departments.
  • Coordinate communications with management as customer needs evolve.
  • Act as a liaison with manufacturers regarding service support bulletins and active recalls.
  • Report progress of issues to the Service Manager.
  • Assist Fleet customers with repairs outside of the dealership network.
  • Partner with service departments across the Freightliner national network to expedite repairs.

Requirements

  • Experience in industrial sales, parts sales, equipment sales, or service management.
  • Strong communication and interpersonal skills.
  • Ability to develop and maintain customer relationships.
  • Familiarity with digital tools and features related to service solutions.

Nice-to-haves

  • Experience in the heavy truck industry.
  • Knowledge of Freightliner products and services.

Benefits

  • Strong compensation of $70,000-$90,000 annually DOE (base salary plus performance bonus).
  • Multiple health plans with great coverage.
  • Dental insurance.
  • Short and long-term disability insurance.
  • 401k with match.
  • Generous PTO and 6 paid holidays.
  • Cell phone, laptop, and car allowance provided.
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service