Howard Pontiac-Gmc - Oklahoma City, OK

posted about 2 months ago

Oklahoma City, OK
Motor Vehicle and Parts Dealers
Overview Bob Howard Chevrolet is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Service Owner Loyalty Manager to our team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! Compensation and Benefits: * Base Salary Plus Commission * Health insurance * Dental insurance * Vision, Life, Disability insurance * 401(k) plan with company match * Paid vacation * Employee Stock Purchase Plan * Employee Vehicle Purchase Program * Professional work environment, with job training and advancement opportunities Responsibilities: * Meet and greet customers promptly in a professional and courteous manner. * Liaison between the service and sales department. * Handle outbound customer calls. * Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. * Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals. * Learn to overcome objections. * Follow all company policies and procedures. * Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. * Make daily follow up calls to customers who have service concerns in attempt to resolve any concerns. * Work closely with the service drive team to ensure things run efficiently. * Engage with customers waiting for their vehicles in the customer lounge. Qualifications: * Sales experience is preferred. * Confidence in your ability to be successful. * Outstanding communication skills both verbal and written. * Professional appearance and outstanding work ethic. * Great attitude with a high-energy personality. * Superior customer service skills. * A desire to work in a commission, performance-based, environment. * Self-starter and self-motivated. * Ability to work well in a process-driven environment. * Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word. * High School Diploma or equivalent All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer. <
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