About the position
We are seeking a ServiceNow Architect to support a federal contract. The ServiceNow Architect will solve problems with a complete end-to-end solution in a fast-paced, Agile environment. We are looking for an Architect with the skills needed to build solutions within the ServiceNow platform that will directly impact the clients mission by modernizing and automating various customer processes. The role involves providing ServiceNow architecture and technical expertise for a federal client, ensuring that the solutions align with organizational goals and business objectives. The Architect will also provide strategic recommendations around technical best practices and industry trends, analyze and estimate the time required to design, develop, and implement technical solutions, and participate in requirements gathering meetings to provide inputs to developers based on the requirements. In addition, the ServiceNow Architect will analyze and evaluate business needs and translate those needs into the ServiceNow technology architecture. They will ensure that the solutions are optimized for the overall enterprise ServiceNow architecture and provide top-level business and technology architecture consultancy services to clients. The Architect will support client technical deliverables, including architecture and design documents, assist with proposal solutions in collaboration with Capture Managers, and enforce system design and architectural standards while maintaining best practices throughout the systems delivery lifecycle. The role also includes providing input to Statements of Work (SOWs) and assisting in presenting proposals to existing and potential clients. Collaboration with a larger group of Business SMEs, solution, and technical architects is essential to elevate the technical direction for the delivery of highly performing transformative solutions. Other duties may be assigned as necessary.
Responsibilities
- Provide ServiceNow architecture and technical expertise for a federal client.
- Provide strategic recommendations around technical best practices and industry trends.
- Analyze and estimate the time required to design, develop, and implement the technical solutions.
- Participate in requirements gathering meetings and provide inputs to the developers based on the requirements.
- Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture.
- Ensure and align organization goals to appropriate ServiceNow solutions to achieve business objectives while also advancing and optimizing capabilities of the overall enterprise ServiceNow architecture.
- Provide top-level business and technology architecture consultancy services to clients.
- Support client technical deliverables including architecture and design documents.
- Assist with proposal solutions in collaboration with Capture Managers.
- Enforce system design and architectural standards, maintain best practices, and drive core principles throughout the systems delivery lifecycle.
- Provide input to Statements of Work (SOWs) and assist in presenting proposals to existing and potential clients.
- Collaborate with a larger group of Business SMEs, solution, and technical architects to elevate technical direction for the delivery of highly performing transformative solutions.
- Other duties as assigned.
Requirements
- Proven experience in ServiceNow implementations, acting as a Solution Architect.
- 10+ years experience in the IT industry.
- 3+ years experience as a ServiceNow Architect; 5+ years experience with the ServiceNow platform.
- 3 years CSM experience.
- 1-2 years experience operating in a SAFe environment.
- Bachelor's degree in computer science, Management, Information Systems, or related discipline or equivalent combination of education and experience.
- Certifications: CSA, CAD, and CIS in CSM.
- Experience designing and implementing ServiceNow solutions.
- Extensive experience in ServiceNow Cloud Platforms and Architecture.
- Experience in the design and implementation of ServiceNow architecture, supporting software engineering and maximizing data processing, and systems, building cloud-compatible services and architecture, and operating and delivering in an IT lifecycle.
- Strong communication and customer relationships skills at the executive level, and the ability to adjust to the audience appropriately.
- Experience with continuous integration in and between ServiceNow modules and integrated applications.
- Experience building and managing ServiceNow IT solutions which include integrating multiple ServiceNow or other cloud technologies.
