Ted Russell Ford - Knoxville, TN

posted 2 months ago

Full-time - Entry Level
Onsite - Knoxville, TN
Repair and Maintenance

About the position

The Service Greeter & Porter position at Lincoln Ted Russell Ford Lincoln involves providing exceptional customer service in the service department. The role focuses on greeting customers, assisting with vehicle organization, and ensuring a clean and efficient shuttle service for customers. This position is ideal for individuals who are outgoing and professional, with a passion for customer service.

Responsibilities

  • Greeting customers in the service lane and matching them with their assigned service advisor.
  • Maintaining organization of the parking lot, including accurately labeling vehicles upon check-in and parking them in the designated area.
  • Driving the shuttle vehicle to drop off/pick up customers within a reasonable radius of the store.
  • Maintaining cleanliness of the shuttle vehicle.
  • Performing other tasks as assigned by the supervisor.

Requirements

  • High school diploma or GED.
  • Valid Driver's License.
  • At least 1 year of customer service experience (preferred).
  • Ability to comfortably maneuver large luxury SUVs (Lincoln Navigator).
  • Must be at least 25 years old.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Life insurance
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