Service Dispatcher / HVAC

Cooling-posted 6 months ago

$18 - $21/Yr

Full-time • Entry Level

Onsite • Norcross, GA

Specialty Trade Contractors

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Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. This position offers full-time, year-round work with a pay range of $18 - $21 per hour. The schedule is Tuesday to Saturday, with hours from 12:00pm to 9:00pm on Tuesday to Friday and 10:00am to 6:30pm on Saturday.

Ensure service technicians are dispatched efficiently and customer needs are met promptly.
Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
Utilize strong communication and local area knowledge to support success in this role.

Prior dispatch, scheduling, or call center experience.
Proficiency in Microsoft Office and multi-line phone systems.
Familiarity with local geography to support route planning.
Must report daily to the office (not a remote position).
Flexibility to work assigned shifts and weekend rotations as needed.
Must pass background check and drug screening.

Weekly pay via direct deposit.
Paid training and onboarding.
Insurance available after 31 days.
Low-cost medical (as low as $5/week).
Dental, vision, HSA/FSA.
401(k) with company match.
13 days PTO + 8 paid holidays.
Company-paid life insurance.
Clean office environment with strong team culture.
Career growth within a national service network.

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