Service Coordinator/Administrative Assistant

$58,240 - $58,240/Yr

Ontario Refrigeration Service - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

101-250 employees

Specialty Trade Contractors

About the position

The Service Coordinator/Administrative Assistant role at Ontario Refrigeration Service, Inc. is designed for an organized and customer-focused individual who will support the operations of a leading commercial HVAC provider. This full-time position involves scheduling and dispatching technicians, managing incoming calls, processing invoices, and performing various administrative tasks. The ideal candidate will thrive in a fast-paced environment and contribute to the company's people-first culture.

Responsibilities

• Scheduling and dispatching HVAC/R technicians
• Handling a high volume of incoming calls
• Processing invoices
• Performing various administrative responsibilities

Requirements

• Strong organizational skills
• Excellent customer service skills
• Proficient communication skills
• Strong computer skills, particularly in Microsoft Office (3 years required)
• Experience in dispatching (1 year preferred)

Nice-to-haves

• Bachelor's degree (preferred)

Benefits

• Immediate medical insurance
• Dental insurance
• Life insurance
• Paid vacation (up to 3 weeks)
• Paid holidays
• Paid sick time (1 week)
• 401k with 30% matching
• Vision insurance