Hyundai of Pharr - Pharr, TX
posted 2 months ago
Full-time - Entry Level
Pharr, TX
251-500 employees
About the position
The Service Advisor at Hyundai of Pharr, part of Penske Automotive Group, is responsible for delivering exceptional customer experiences by acting as a liaison between customers and the service department. This role involves scheduling appointments, reviewing service history, communicating vehicle maintenance and repair information, and providing accurate cost estimates.
Responsibilities
- Act as a liaison between customers and the service department.
- Schedule appointments for vehicle service and repairs.
- Review service history and relay important information to customers.
- Provide accurate cost estimates for services and repairs.
- Ensure customers have a world-class service experience throughout their ownership journey.
Requirements
- Genuine interest in providing exceptional customer service.
- Excellent communication and interpersonal skills.
- Strong organizational skills and a positive team-player attitude.
- Ability to work in a fast-paced, results-driven environment.
- Strong work ethic.
Nice-to-haves
- Experience in the automotive industry.
- Familiarity with vehicle maintenance and repair processes.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Vision insurance
