Service Advisor

C. A. Russell Ford • Oneonta, AL

13d • Onsite

About The Position

CA Russell Chrysler Dodge Jeep Ram is looking for an energetic, customer-focused Service Advisor to join their growing team. This role involves being the connection between customers and the service department, delivering exceptional experiences and helping customers keep their vehicles running at their best. The position offers an opportunity to work with exciting automotive brands.

Requirements

• Excellent communication and people skills
• Strong organizational and multitasking abilities
• Positive attitude and team-player mentality
• Basic automotive knowledge and willingness to learn
• Computer proficiency and dealership software experience preferred
• Valid driver’s license and clean driving record

Nice To Haves

• Previous automotive service advisor experience preferred
• CDJR experience is a huge plus

Responsibilities

• Greeting customers with professionalism and enthusiasm
• Listening to customer concerns and helping provide the right solutions
• Scheduling appointments and managing repair orders efficiently
• Communicating service recommendations clearly and confidently
• Coordinating with technicians to ensure timely repairs
• Keeping customers updated throughout the service process
• Building trust and long-term customer relationships
• Recommending maintenance services that keep vehicles safe and reliable
• Delivering a top-tier customer experience from check-in to vehicle pickup

Benefits

• Competitive pay + performance bonuses
• Career growth opportunities
• Health, dental, and vision benefits available
• Paid time off
• A fun, fast-paced team environment
• Opportunity to work with iconic CDJR brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed