Server (Rock & Brews)

ilani Casino Resort•Ridgefield, WA

3d•Onsite

About The Position

Responsible for the overall guest experience as it relates to education, delivery and presentation of food and beverage. Promotes superior guest service. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

Requirements

High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
At least 1 year of experience in a high-volume food and beverage setting.
Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
Must be able to stand and walk for an 8-hour shift.
Must be able to lift and carry 50 lbs.
Must be at least 21 years of age.
Must be willing to work in a smoking environment.
Must be willing to adhere to company health and safety measures.

Responsibilities

Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage, and wagering.
Takes guest orders, places orders.
Serves courses from kitchen and service bars.
Garnishes and decorates dishes.
Observes guests to respond to any additional requests and to determine when meal has been completed.
Totals Bill, presents check, accepts payment, and makes change.
Ladle soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices.
Clears and resets counters or tables at conclusion of each course.
Has complete knowledge of the legal drinking age and procedures.
Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering.
Check other tables and provide assistance as needed.
Works shifts up to 8 hours or longer, if needed.
Performs side duties including rolling silverware, cleaning trays, restocking-items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee.
Maintains confidentiality of sensitive information.
Performs other duties as assigned.