Server/Bartender

Daly Seven•Raleigh, NC

1d•Onsite

About The Position

The Bartender is responsible for maintaining a clean and inviting bar atmosphere for our hotel guests. The Bartender must take personal ownership for preparing and serving beverages and food to guests. The Bartender must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.

Requirements

Bartender must be at least 21 years of age.

Nice To Haves

Prior Bartending/Serving experience is preferred.

Responsibilities

Arrive to work on time and give advance notice when absence is anticipated.
Wear proper uniform and always have on your name tag.
Make yourself available to employees and guests at all times.
Relate to employees and guests in a respectful manner.
Communicate with sensitivity and tact.
Take the initiative to speak to a guest before they speak to you.
Acknowledge guests with eye contact and a greeting.
Offer assistance to guests.
Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean.
Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards.
Wash hands frequently.
Be aware of all city, state and federal regulations concerning health codes and rules that specifically pertain to a place where food and beverage is served.
Verify age prior to serving alcoholic beverages to any guests.
Monitor guest intoxication to determine if a guest needs to be cut off.
Prepare all beverages.
Serve all beverage and food orders.
Deliver any room service orders to the guest room.
Secure payment for all orders.
Maintain accuracy in handling cash.
Responsible for the cash drawer and balancing shift report.
Know how to handle money and make change correctly.
Get guest room numbers to prevent non-payment.
Keep all beverages and supplies stocked and fresh.
Take inventory of beverage supplies.
Inform management of your supply needs.
Help other employees when needed.
Refer guest requests or concerns to the appropriate department.
Report pertinent information to the next shift orally and in log books.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate any alleged injuries which occur on the premises in the absence of the manager.
An Incident Report (for guests) or an Accident report (for employees) should be completed.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Perform all duties assigned by manager.
The Bartender may be called upon to help in short-staffed areas.
He/she must undergo all the screening questions before performing those job descriptions.
No employee is to clock in for another.
No employee will be clocked in who is not physically working.
No employee will work unless they are clocked in.
All employees will clock out when taking lunch or when leaving the property for any reason other than approved company business.
Employee must punch out sometime between 12:00 and 1:00 for a mandatory 30-minute lunch break.
Employees are to follow all company policies and procedures as stated as well as any new policy implemented in the future.