Seminole Hard Rock Hotel & Casino - Tampa, FL

posted 30 days ago

- Entry Level
Tampa, FL
Accommodation

About the position

Under the direction of the Asst. Banquet Manager, the banquet server is responsible for the set up and the service of all banquet events. This position involves creating a professional and positive relationship with guests and co-workers, ensuring a safe and friendly work environment, and maintaining high levels of morale and productivity.

Responsibilities

  • Set up banquet meal functions as prescribed by the Banquet Event Order
  • Maintain a professional and positive relationship with Guests and co-workers
  • Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
  • Interact and service all guests in a cordial and gracious manner while presenting an upscale professional experience and image
  • Wear appropriate uniform and maintain personal cleanliness
  • Ensure the banquet work station is clean, orderly and stocked with all items needed for the banquet function at all times
  • Inform supervisor of any problems and/or Guest complaints
  • Inform Supervisor of Guest needs which may require special accommodations
  • Clean off all glasses, silver, china, etc. from all dinner tables, reception tables and buffet tables during and after event
  • Complete all Banquet Server side work

Requirements

  • High School Diploma or GED with a minimum of one (1) year server experience preferred or equivalent combination of education and/or experience
  • Possess a professional appearance and demeanor with an outgoing and friendly personality
  • Must be able to communicate effectively with Guests in English, specific to position duties and responsibilities
  • Must be able to stand and exert fast-paced mobility
  • Ability to work flexible schedules, including nights, weekends and holidays is required
  • Basic mathematical skills specific to job responsibilities are required, to include the ability to add, subtract, multiply and divide
  • Ability to continuously maneuver around the banquet facility and property, often standing for long hours

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K
  • Paid time off
  • Annual Bonus Opportunity
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