Sergeant, Special Police Officer

Monumental Sports & Entertainment•Washington, DC

22h•$24 - $27•Onsite

About The Position

The Sergeant, Special Police Officer (SPO) is responsible for supervising the security staff as well as maintaining orderly and professional security operations at all times and to ensure the safety of employees, guests, and property at the Capital One Arena. This role requires an experienced security or law enforcement officer who is hardworking and passionate about safety.

Requirements

Associates degree or equivalent experience.
2+ years of security, law enforcement, or military experience may be substituted for education.
Acquire and maintain an active DC Special Police Officer License issued by Metropolitan Police Department, Security Office Management Branch within two (2) months of hire.
Successfully complete an 80-hour SPO training course.
Maintain First Aid, CPR, and AED certifications.
Comfortable working in a variety of environments and conditions including around loud noises, strobe lights, heat, cold, rain, wind, and dust.
Ability to stand, walk, and sit for extended periods of time.
Strong interpersonal, written, and verbal communication skills.
Availability to work 40 hours per week and for on-call assignments as needed.
Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

Serve as officer-in-charge (OIC) in absence of a more senior supervisor (Lieutenant/Captain).
Assist Lieutenant in the supervision and monitoring of shift security operations.
Ensure the safety of all MSE employees, guests, visitors, and patrons.
Supervise and support the security team, ensuring operational standards are met in a timely and professional manner.
Coordinate shift and event security personnel assignments, including break times, lunches, and additional duties as needed.
Document performance issues with officers and make corrective action recommendations to shift Lieutenant.
Provide leadership and direction to officers on shift while ensuring applicable policies, procedures and directives are followed by officers under your command.
Conduct one on ones in conjunction with Lieutenant with shift officers to offer feedback, and support their development and growth as Special Police Officers.
Identify, recommend and implement process improvements that increase efficiency and work output.
Establish and maintain a positive working environment to promote strong employee engagement.
Administer the time and attendance functions for officers on your shift which includes setting and distributing the schedule, approving leave requests and call-offs.
Manage uniform requisition process for officers on your shift.
Conduct shift roll call briefing to review deployment and brief on noteworthy events and daily reminders.
Develop and implement shift deployment and oversee shift rotations.
Patrol interior and exterior premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Detain individuals, based on probable cause for an offense committed in their presence, or in the aid of a police officer, special police officer or other persons authorized to make arrests.
Monitor all access control and CCTV systems throughout the building from Security Control.
Monitor and authorize entrance/departure of employees, visitors, and other persons to and maintain security of premises.
Prevent unauthorized personnel from entering restricted areas, answer alarms, and investigate disturbances.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Circulate among visitors, patrons, and employees to preserve order and protect property.
Interact in a professional manner with every department within MSE.
Maintain the time clock during shifts, ensuring officers are clocking-in and out.
Other duties as assigned.