Provide Sr level Server Administration support in a virtualized environment. This role involves installing OS applications, daily system maintenance, applications integration, and upgrades on Windows systems within a VMware virtualized environment. The administrator will collaborate closely with network, application, and middleware teams to support product installations, customizations, and deployments. Key responsibilities include Active Directory Services administration and management (design, cleanup, routine maintenance, configuration), and working with UNIX, OpenShift, Backup, and Storage teams to support deployments. The role also ensures high performance backup and data protection, universal availability, and simplified management of complex systems and storage networks, including supporting and implementing backup plans for disaster recovery. Administration and support of the OpenShift platform, Spectrum Protect (SP), and Spectrum Protect Plus (SPP) are also required. The position involves developing and overseeing the update, documentation, and management of GPOs, creating user and technical documentation, and maintaining system documentation, tuning performance, and installing enterprise-wide software. Monitoring policies and standards for computing resource allocation, providing support for software updates, upgrades, backup and recovery, performance management, and capacity planning are essential. The role requires collecting and assessing user information for software and hardware problem resolution, defining and tracking metrics and KPIs to improve team performance and customer service, and reducing errors through process improvement and root cause analysis. Producing support documentation on demand, tuning performance, ensuring high availability of server infrastructure, and assisting in developing configuration management solutions are also key duties. Utilizing performance tools to optimize infrastructure usage and demonstrating strong customer service skills for onsite technical support, with a focus on active listening and a sense of urgency, are expected. Other duties as assigned.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree