Senior User Experience Designer , Amazon Global Logistics (AGL)

AmazonSanta Clara, CA
$137,800 - $211,600Onsite

About The Position

Amazon Global Logistics is transforming international trade by making cross-border shipping frictionless for sellers and customers worldwide. As a Senior UX Designer on the Global Logistics Experience (GLX) team, you'll own the end-to-end user experience for tools that enable sellers to ship globally with confidence—directly fueling Amazon's flywheel by expanding international selection, attracting more customers, and accelerating growth. You'll operate at the intersection of complex logistics systems, data-rich interfaces, and diverse user needs spanning sellers, operators, and customers across 200+ countries. This is a high-impact role where your design decisions shape how millions interact with global commerce.

Requirements

  • 5+ years of UX designer or interaction designer experience
  • Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
  • Experience working with stakeholders to plan and execute programs that are strategic in nature
  • Experience in delivering design solutions for projects of large scope and complexity
  • 8+ years of design experience
  • Have an available online portfolio

Nice To Haves

  • Experience applying scrum to visual or UX design processes
  • Experience defining and maintaining design patterns and UX standards

Responsibilities

  • Own end-to-end user experience strategy for Amazon Global Logistics cross-border shipping tools, delivering design solutions that reduce seller friction and accelerate international trade adoption across 200+ countries.
  • Drive user research programs—including interviews, usability testing, and analytics—to define user personas, journey maps, and design strategies that inform multi-quarter product roadmaps.
  • Lead cross-functional design partnerships with product managers, engineers, and business leaders, presenting design rationale to Director+ stakeholders and aligning teams on experience vision from concept through launch.
  • Establish and scale design systems, interaction patterns, and accessibility standards that ensure consistency across seller-facing, operator-facing, and customer-facing logistics platforms.
  • Define and execute usability validation frameworks, synthesizing findings into strategic recommendations that shape product priorities and measurably improve task completion and user satisfaction.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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