Senior UI/UX Designer

Steampunk - McLean, VA

Full-time - Senior

McLean, VA

Food Services and Drinking Places

About the position

As a Senior UI/UX Designer at Steampunk, you will play a pivotal role in guiding government clients through the Design Intelligence™ framework, utilizing human-centered design methods to address complex user experience challenges. Your responsibilities will encompass the entire UI/UX process, from discovery to interface design, ensuring that user needs are prioritized and met in the proposed solutions.

Responsibilities

• Participate in all aspects of the discovery process to understand client mission and goals, stakeholders, users and their ecosystems, current state journeys, user segments, program and project objectives.
• Conduct workshops and interviews to help frame pain points and opportunities, define insights, validate hypotheses, and create a compelling experience vision.
• Understand the relevance of and how artifacts like journey maps, service blueprints, personas, ecosystem and experience maps fit into crafting the user experience.
• Conduct user research and testing and effectively translate user needs into an implementable digital experience.
• Collaborate and communicate stakeholder and user needs on a cross-functional team within an agile environment.
• Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment.
• Design intuitive, elegant, and accessible interfaces supported through a test and learn process.
• Ensure all deliverables across a variety of projects are produced at the highest quality.

Requirements

• Ability to obtain a U.S. government Public Trust Security Clearance.
• 6+ years of professional UX and UI experience designing viable solutions for multi-platform digital products.
• Current portfolio demonstrating ideology, methods, tools, skills, and craft.
• Thorough knowledge and demonstrated experience conducting primary and secondary user-research including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting, and applying those insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design.
• Thorough knowledge and demonstrated experience in UI design including wireframing, low and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing.
• Knowledge and experience with 508 compliance requirements.
• Experience working on a scrum team within the Agile delivery framework and experience integrating research and design into technical sprints including writing user stories and story pointing.
• Proficiency in tools like Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools.
• Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome.
• Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers.
• A natural curiosity for solving problems coupled with strong analytical skills.
• A collaborative nature with excellent written communication and presentation skills.
• Experience working in a project-based environment.
• Degree or equivalent experience in HCD, HCI, and/or UX design.

Nice-to-haves

• Previous work experience in or with the federal government.
• Previous work experience as a consultant.
• Experience working on a cross-functional Salesforce implementation team.

Benefits

• Competitive salary range of $110,000 to $170,000 based on experience and qualifications.
• Employee ownership structure promoting investment in employees' growth and contributions.
• Comprehensive benefits package including health insurance, retirement plans, and professional development opportunities.