Senior Transformation Manager, GRC
T-Mobile - Bellevue, WA
posted 26 days ago
About the position
The Senior Transformation Manager, GRC is responsible for achieving the transformation agenda for the Integrated GRC organization at T-Mobile, working closely with key business partners across the enterprise and the specific transformation teams. This role owns the team responsible for identifying and launching ground-breaking driven programs to inform, influence, support and execute the end state vision for transformation. The position plays a critical role in scoping key business requirements, designing and documenting the processes, organizational model and service delivery, as well as ensuring the necessary tools are available to support the value case. The Senior Transformation Manager, GRC will play a key role in improving the quality and efficiency of core processes and will collaborate across all major process areas, interacting mostly with the transformation team, key business stakeholders and leaders, and the technology process leads involved in the enterprise project, to optimally communicate how selected innovation will benefit the overall program. Primary responsibilities include understanding the linkage between risk and compliance processes and the ServiceNow IRM application, discovery of emerging technology (e.g., AI, ML, NLP), new business and technical capabilities, partner integration, and adoption of new processes and technology. This position plays a key role in the evangelizing of transformative technology and processes, operations, data, driving user adoption and governance across all impacted stakeholders.
Responsibilities
- Execute on the transformation; organizational change management, implementing short- and long-term enhancements, including the development, documentation, and validation processes.
- Manage multiple project deliverables including identifying vital resources and developing a schedule to meet completion deadlines.
- Focus on the analysis and redesign of processes, engaging business stakeholders to understand problem use cases, identify process simplifications and improvements, and work to gain consensus on approach.
- Identify and incorporate key data and operational dependencies and risk across the organization.
- Define the transformation opportunities, roadmap and execution details.
- Lead a project/program responsible for the design, build and delivery of groundbreaking programs with ability to develop implementation plan, design, develop, test and deploy future state capabilities.
- Influence the adoption of new processes and capabilities by working through business, technology, and finance partners.
- Provide client focused support to business teams as they adopt new capabilities.
- Lead a project/program responsible for operating & supporting the platform and systems developed by performing application support, establishing and tracking KPIs, cross program alignment & enterprise process optimization.
- Create and implement upon sustainable transition plan.
- Responsible for other Duties/Projects as assigned by business management as needed.
Requirements
- Bachelor's Degree Business Administration / Computer Science (Required)
- 7-10 years Knowledge of key business processes along with strong analytical skills. (Required)
- 4-7 years Experience in owning, leading and delivering large transformation projects. (Preferred)
- 7-10 years Progressive cross-functional leadership experience in setting technology strategy, software development, engineering and operations. (Preferred)
- 4-7 years Management consulting experience in strategy, finance, operations, risk management, and systems integration. (Preferred)
Nice-to-haves
- Master's/Advanced Degree (Preferred)
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off and up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
