About the position
Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry. Our collaborative workplace is continuously evolving to ensure all employees feel comfortable bringing their whole selves to work, confident that they will be treated respectfully, recognized for their performance and provided with equal opportunities to succeed. At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, 'Where can I help?', you’ll thrive with us. We are looking for a highly capable Senior New York Labor Law Technical Claims Specialist to join our team and work from our New York City office. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. This role will be adjudicating claims of general liability, third party property damage, and third party bodily injury with a focus on New York Labor Law.
Responsibilities
- Adjudicate New York Labor Law claims at the highest authority limits on assignments reflecting the highest degree of technical complexity.
- Conduct detailed information gathering, analysis and investigation to find solutions to numerous and undefined issues.
- Report to senior management and underwriters on claims trends and developments.
- Analyze claims forms, policies and endorsements, client instructions, and other records to determine policy coverage.
- Investigate claims promptly and thoroughly, including interviewing all involved parties.
- Manage claims in litigation.
- Manage diary timely and complete tasks to ensure cases move to the best financial outcome and timely resolution.
- Properly set claim reserves, considering how different policy wordings impact the claims reserving process.
- Identify, assign, and coordinate expertise resources to assist in case resolution.
- Prepare reports for file documentation.
- Apply creative solutions resulting in the best financial outcome.
- Negotiate settlements.
- Process mail and prioritize workload.
- Handle telephone calls and written correspondence to/from various parties.
Requirements
- Seven years’ experience adjudicating commercial general liability claims with a focus on New York Labor Law.
- Bachelor’s degree from an accredited university required; Juris Doctor from an accredited law school is strongly preferred.
- Two or more insurance designations or four additional years of related experience adjudicating environmental claims may be substituted in lieu of a degree.
- Good business acumen to understand how an insurance company works and makes money.
- Ability to exercise discretion and independent judgment with respect to significant matters.
- Strong focus on execution and proven ability to deliver expected results.
- Excellent communication skills and ability to build lasting relationships.
- Successful traits necessary to work in a fast-paced environment.
- Excellent evaluation and strategic skills.
- Strong claim negotiation skills.
- Knowledge of claims reserving techniques.
- Ability to develop and maintain productive relationships with clients and peers.
- Effective time management skills and ability to prioritize workload.
- Proficient in MS Office Suite and other business-related software.
- Polished and professional written and verbal communication skills.
- Desire for continued professional development through education and self-development opportunities.
- Licensed Claims Examiner or ability to quickly obtain a license in each jurisdiction requiring a license.
Benefits
- Competitive compensation and merit-driven profit sharing.
- Flex time and floating holidays.
- Comprehensive health, wellness, and financial planning options.
- Dental, disability, life insurance, medical, and vision insurance.
- Matching 401(k) retirement savings.
- Generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays, and a paid voluntary day).
- Paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military leave.
- Employee assistance program (EAP) and an array of voluntary benefits.
- Continuous learning and professional development through Argo Academy.
- An inclusive culture that develops and sponsors diverse teams.
- Active community outreach and volunteer programs.
- Generous Employee Referral program.
