Ripple - San Francisco, CA
posted 22 days ago
About the position
Are you ready to be at the forefront of revolutionizing global payments and crafting the future of financial transactions? Join Ripple as a Staff Partner Engineer and be part of our dedicated team that crafts and deploys innovative solutions for senders, receivers, exchanges, and fund providers worldwide. Are you passionate about overcoming barriers and unleashing the full potential of groundbreaking payment technologies? Let's embark on this exhilarating journey together and make a lasting impact on the world of finance! As a member of Ripple's delivery team, you will work alongside a group of highly skilled solution engineers to lead the implementation of our payment solutions with customers and partners across the globe. Your role will be pivotal in accelerating product fit, driving market traction, and facilitating wide-scale rollout. With your agile solution skills and innovation mentality, you will tackle challenges head-on and unlock new opportunities for our groundbreaking payment ecosystem. Get ready to collaborate with a diverse range of team members and contribute to the deployment of Ripple's transformative solutions worldwide. This is your chance to be part of a team that is crafting the future of financial technology and driving outstanding change in the industry!
Responsibilities
- Partners closely with Ripple's Product and Engineering teams to bring new products and features to market and on collecting, refining, and prioritizing customer requirements
- Handles mid-sized customers and partners independently
- Serves as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple
- Drive the design, deployment, and successful usage of new solutions
- Breaks down project objectives into appropriate and manageable tasks and achievements, assembles and guides both internal and external resources on their execution and progress of the work
- Responsible for the entire delivery life cycle, starting from training, conducting meetings, testing configurations, and launch support
- Guide customers/partners to achieve maximum benefits from their implementation
- Travel to customer and partner locations when work related travel resumes (20-30%)
Requirements
- 10+ years of IT/software proven experience
- Working in software solutions and delivery with major global organizations and industry groups
- Ability to enable real-world, global use cases with new technologies and innovative thinking
- A strong understanding of network principles and design, and an appreciation of financial services networks
- Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem solving
- Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues
- Driving customer/partner software integration engagements as the 'go-to' person/face of the organization
- Proactive, able to enthuse and lead others and generate energy and momentum
- Ability to analyze and resolve technical issues at a network, database, and/or application
- Hands on experience with software development (ideally writing production code)
