Senior Specialist, Digital Learning

Nevada System of Higher Education

5d • Hybrid

About The Position

The Digital Learning Sr. Specialist supports adult learners enrolled in CSN’s Adult Basic Education (ABE) programs by providing digital literacy instruction, technology onboarding, and instructional technology support. This position also supports the development and continuous improvement of digital literacy curriculum and learning resources aligned with ABE instructional levels, distance education requirements, and workforce-relevant competencies. Working collaboratively with instructors, student services staff, and program leadership, the Digital Learning Sr. Specialist strengthens digital access, reduces technology-related barriers, and supports student persistence and success across ESL, IELCE, HSE, and IET pathways. This position may require occasional travel to off-site locations and flexibility outside the 8:00 a.m.–5:00 p.m. workday, including evenings, weekends, and split shifts, as needed.

Requirements

• Bachelor’s degree in education, Instructional Technology, Adult Education, Workforce Development from an accredited College/University, or a related field; OR equivalent combination of education and experience.
• 2 years of related experience.
• Experience working directly with adult learners, first-generation or low-income students, or workforce development populations.
• Demonstrated proficiency with digital tools, online platforms, and basic technology troubleshooting.
• Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and Outlook).
• Excellent oral and written communication skills.
• Ability to work collaboratively with diverse student populations and cross-functional teams.
• Make decisions and take actions independently for a variety of diverse situations.
• Show a high degree of creativity and initiative.

Nice To Haves

• Experience with AEFLA/WIOA performance indicators and reporting requirements
• Experience supporting first-generation, low-income, and adult learners.
• Bilingual proficiency in English and Spanish.
• Knowledge of ABE, HSE, ESL/ELA programming, and postsecondary transition pathways.
• Excellent communication, organization, and interpersonal skills.
• Experience developing or adapting curriculum, lesson plans, or instructional resources related to digital literacy or technology-enhanced learning.

Responsibilities

• Providing digital literacy instruction to adult learners in ABE programs.
• Conducting technology onboarding for students.
• Offering instructional technology support.
• Supporting the development and continuous improvement of digital literacy curriculum and learning resources.
• Ensuring curriculum and resources are aligned with ABE instructional levels, distance education requirements, and workforce-relevant competencies.
• Collaborating with instructors, student services staff, and program leadership.
• Strengthening digital access for students.
• Reducing technology-related barriers for students.
• Supporting student persistence and success across various pathways (ESL, IELCE, HSE, IET).

Benefits

• Grant-in-Aid: Tuition & fee assistance for employees and their families at NSHE institutions.
• Time Off: Variety of time off options to help employees manage their work-life balance.
• Holidays: 12 paid holidays per year.
• Health insurance plans for employee and dependents.
• Retirement Plan: Participants contribute 19.25% with 100% employer match.
• On-site Early Childhood Education Center services available
• Learning & professional development opportunities.
• Active CSN Affinity Groups that focus on campus-wide diversity initiatives to create a welcoming campus climate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior