Senior Shop Mechanic

REI (Recreational Equipment Inc.) • Lynnwood, WA

45d • Onsite

About The Position

REI Co-op is seeking a Sr. Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. This role is a vital member of the retail store Shop team, responsible for assembling REI equipment daily. In addition to executing shop services, the mechanic provides exceptional customer service in the shop and on the sales floor. The position contributes to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. The mechanic's initiative and productivity will help guide Retail Sales Specialists and other Bike and Ski Shop Mechanics.

Requirements

• 1-2 years previous bike and/or ski shop experience (or equivalent/transferable skills)
• Open availability to work a flexible schedule.
• Ability to transfer up to 40 pounds.

Nice To Haves

• Enjoys communicating and building relationships, both inside and outside the organization.
• Completes required training/certifications.
• Sets practical goals and established priorities to achieve business goals.
• Organizes and uses resources to meet deadlines and communicates about plans and progress.
• Passionate, authentic self.
• Lives and breathes REI tools and equipment.
• Is a builder.
• Is a safety maven.
• Knowledge of REI products and services.

Responsibilities

• Engage in REI Sales and Service Training to prompt REI goods and services.
• Maintain equipment, and ensure a clean, secure, and safe work environment.
• Produce quality work that meets and exceeds industry standards.
• Train teammates to conduct shop service functions.
• Mentor inexperienced staff.
• Research and report significant quality and safety issues.
• Service and repair bikes and/or snow sports equipment to industry standards.
• Provide exceptional customer service in the shop and on the sales floor.
• Assemble REI equipment daily.

Benefits

• Generous employee discount
• Access to health benefits
• Retirement savings plan
• Accrued time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed