Senior Risk & Claims Consultant

Greystar Management Services•Charleston, SC

1d•Hybrid

About The Position

Provides specialized claim handling services centered exclusively on oversight and strategic guidance for contingent claims and matters filed in small claims courts. This role focuses on ensuring consistency, quality, and appropriate decision-making through effective governance, monitoring, and advisory support rather than direct claim handling.

Requirements

5+ years of experience in claims, risk management, or consulting
Expertise in liability claims, contingent exposures, and small claims court matters
Experience in claim oversight, auditing, or governance roles
Strong understanding of claim handling standards and litigation/settlement strategies
Knowledge of small claims court procedures
Ability to assess claim files for accuracy and appropriateness
Strong analytical and trend identification skills
Excellent communication skills for delivering actionable guidance
Ability to operate strategically while maintaining attention to detail

Nice To Haves

Highly preferred for incumbent to sit in Charleston, Charlotte, Atlanta or Dallas.

Responsibilities

Provide strategic guidance and oversight on all contingent claims and small claims court matters
Monitor claim handling for consistency and alignment with both claim handling best practices and established Greystar standards
Review strategies and outcomes to ensure appropriate liability assessment and resolution
Advise on escalation of matters presenting increased exposure or complexity
Ensure contingent exposures are properly recognized and proactively managed
Provide input on settlement strategies and defense approaches specific to small claims
Monitor filings to identify frequency trends and systemic drivers
Deliver insights and recommendations to improve governance and consistency
Support development of standardized guidance, playbooks, and best practices
Collaborate with internal stakeholders to ensure alignment in approach and execution
Serve as subject matter expert on small claims processes and contingent liabilities

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.