Senior Revenue Operations Systems Administrator

Canopy • South Jordan, UT

4d • Onsite

About The Position

Canopy is seeking a Senior Revenue Operations Systems Administrator to manage and enhance the technical infrastructure supporting its go-to-market operations. This role is crucial for bridging the gap between the company's go-to-market strategy and the systems, integrations, and data architecture that enable Marketing, Sales, and Customer Experience functions. The administrator will be the primary point person for the go-to-market tech stack, responsible for its configuration, integration health, and data management. Key responsibilities include evaluating and implementing AI tools, building context infrastructure for automation, and translating business needs into robust system solutions. This position is ideal for someone who enjoys solving technical challenges, designing effective GTM systems, and working at the intersection of operations and technology.

Requirements

• 5+ years of experience in GTM systems administration, RevOps, or a technical business systems role supporting a B2B SaaS go-to-market organization.
• 3+ years of hands-on Salesforce administration experience, with a Salesforce Administrator certification (ADM 201) preferred; additional certifications (Advanced Admin, Platform App Builder) a plus.
• Deep familiarity with the modern GTM tech stack, including platforms such as Outreach, Gong, Gainsight, HubSpot, and ZoomInfo, with demonstrated ability to own and evolve a multi-platform environment.
• Strong understanding of GTM processes across the full customer lifecycle — including lead-to-opportunity, pipeline management, renewal and expansion workflows, and customer health tracking — with the ability to translate business requirements into reliable system configurations.
• Demonstrated experience designing and maintaining integration architecture across GTM platforms, including iPaaS tools (e.g. Workato, Zapier, Tray.io) and native API connections, with a strong grasp of data flow, field mapping, and sync dependencies.
• Hands-on experience building or managing AI-powered tooling in a GTM context, including workflow automation, prompt engineering, RAG-based knowledge systems, or AI agent orchestration — or a clear aptitude and eagerness to develop this capability.
• Proficiency in data modeling, CRM data governance, and maintaining a clean, trusted data layer that RevOps and GTM teams can depend on for reporting and automation.
• Highly organized and systems-minded, with the ability to manage multiple concurrent projects, prioritize ruthlessly, and document everything.
• Experience in a SaaS or technology company; startup or high-growth environment experience strongly preferred.

Nice To Haves

• Salesforce Administrator certification (ADM 201) preferred; additional certifications (Advanced Admin, Platform App Builder) a plus.
• Startup or high-growth environment experience strongly preferred.

Responsibilities

• Own the administration, configuration, and optimization of the full GTM tech stack across Marketing, Sales, and Customer Experience — including user management, permission structures, workflow automation, and system integrations — ensuring a reliable, scalable, and well-documented revenue technology environment.
• Design and maintain the integration architecture connecting GTM platforms, managing data flows, field mapping conventions, sync dependencies, and API health across tools like Salesforce, Outreach, Gong, Gainsight, and HubSpot.
• Build and govern the GTM data and context layer — including data models, object relationships, enrichment logic, and taxonomy standards — that serves as the foundation for both human workflows and AI-powered automation.
• Evaluate, implement, and manage AI-powered tooling across the GTM org, including AI-assisted prospecting, conversation intelligence, customer health scoring, workflow automation, and agent-based task execution.
• Partner with RevOps leadership and GTM team leads to translate business requirements into scalable system configurations, automations, and process improvements — acting as the technical translator between strategy and systems.
• Evaluate new technologies and vendors on an ongoing basis, leading POCs, building business cases, and managing rollouts in close collaboration with RevOps and GTM stakeholders.
• Maintain thorough documentation of system configurations, integration logic, automation rules, and data governance policies to support team scalability and institutional knowledge retention.

Benefits

• Flexible Paid Time Off
• 10 company holidays
• Medical, Dental, and Vision health benefits
• HSA Match
• Canopy covers Medical premiums at 100% for Employees only
• 401(k) with company match (100% up to 3% of contribution)
• Immediate eligibility for 401(k) with 100% vesting
• Access to Impact Suite & Employee Assistance Program (EAP) for mental health support
• Paid New Parent Leave & Birthing Parent Leave
• 100% company paid Basic Life & AD&D insurance
• Long & short-term disability coverage
• Nectar - peer-to-peer recognition program
• Company Events (monthly company-wide meetings, summer parties, etc.)
• ERG Committees
• Fully-stocked kitchen

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed