Senior Revenue Enablement Manager

Full-time - Mid Level

Hybrid - Washington, DC

251-500 employees

Telecommunications

About the position

Upside is looking for an experienced Senior Revenue Enablement Manager to guide the success of our Retailer Go-to-Market teams. You will have experience in revenue enablement, revenue operations, or a related field and will develop enablement strategies that increase efficiency, optimize performance, and contribute to revenue growth. You will report to our Director, GTM Enablement.

Responsibilities

• Oversee the Onboarding program for all new RGTM team members (Sales, AMs, Marketing, Client Delivery, Sales Ops)
• Design, launch, and manage comprehensive enablement programs focused on product training, skill development, and ongoing learning
• Create engaging content and training materials, including presentations, playbooks, and guides, tailored to different roles within the revenue team
• Analyze performance metrics to identify skill gaps and areas for improvement
• Develop training sessions and workshops to address identified needs and track improvements post-training
• Collect and act on feedback from RGTM teams to refine enablement programs and improve their effectiveness
• Measure and demonstrate results of enablement work
• Oversee the adoption and use of sales tools (e.g., Salesforce, Gong, Highspot, Confluence, etc.)
• Standardize and refine sales processes to improve efficiency and guide better outcomes
• Create a centralized content library for easy access to resources, training materials, and best practices
• Create prescriptive plays for reps to use, highlighting the content most likely to lead to increased site launches
• Support Upside's Merchant (client) Enablement efforts by building a Merchant Education program
• Build content, deliver Merchant trainings and webinars, and measure the effectiveness of the program

Requirements

• 5+ years in a sales enablement, revenue operations, or similar role, in a B2B environment
• Experience facilitating impactful training programs
• Experience with CRM software (e.g., Salesforce), sales enablement platforms (e.g., Highspot, Seismic), and learning management systems
• High degree of collaboration and ability to work across diverse teams
• Experience with Challenger Sales methodology
• Bachelor's degree

Benefits

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 federal holidays + our annual, week-long Winter Break
• Flexible work environment + support for your home office setup
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development opportunities
• Transparent culture