Senior Quality Assurance Engineer (on-site)

ZioskPlano, TX
19hOnsite

About The Position

Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience! Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and we’re cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili’s and more – helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line. Our secret sauce? Our people! Every day, they’re cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry. Want a seat at our table? The Senior Quality Assurance Engineer plays a critical role in driving quality across software development and release cycles, with a strong focus on customer-facing applications running on Ziosk Android devices, as well as supporting backend and web applications. This role blends hands-on testing, quality leadership, and continuous improvement across mobile, device-integrated, and cloud-connected systems.

Requirements

  • 7+ years of hands-on experience in software quality assurance / quality engineering across mobile and web solutions.
  • Strong experience testing Android applications and devices, including device-integrated workflows.
  • Experience with test automation frameworks (e.g., Appium) and building/maintaining automation suites.
  • Strong analytical, detail-oriented, and collaboration skills, including the ability to communicate quality risk clearly to cross functional partners.

Nice To Haves

  • Experience testing Point of Sale (POS) and payment systems-to-end flows.
  • Familiarity with Git-based workflows and working in modern engineering toolchains (e.g., Azure DevOps/Git).
  • Handson experience testing physical hardware devices, including identifying and isolating hardware vs software failure modes.

Responsibilities

  • Own quality outcomes for assigned product areas across Android, device-based, backend, and web systems.
  • Drive a holistic test strategy that balances fast feedback with coverage.
  • Partner early with engineering, product, and UX to ensure requirements are clear and testable.
  • Promote continuous improvement in defect prevention, test effectiveness, and release predictability.
  • Mentor and influence other QA engineers.
  • Conduct high value exploratory and functional testing.
  • Validate multicomponent systems involving hardware, Android software, cloud services, and web interfaces
  • Execute and continuously refine regression coverage (manual and automated) to support reliable release cycles and fast triage when regressions occur.
  • Develop, maintain, and evolve automated functional test suites at UI and API level using modern frameworks (e.g., Appium)
  • Support release-over-release improvements in quality and delivery by tracking automation health
  • Contribute to performance test automation and/or performance validation where applicable (e.g., JMeter/Gatling/Locust or similar)

Benefits

  • Ziosk is an Equal Opportunity employer offering competitive benefits and compensation.
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