About the position
We are now looking for a full-time Senior Project Manager to join our RELEX family in the US. You’ll lead the successful implementation of RELEX’s suite of systems by managing and coordinating the project teams internally and with the customer. Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship-building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.
Responsibilities
- Managing and leading software implementation projects
- Responsible for project profitability and reporting
- Responsible for owning and creating the project plan with the project team
- Creating and implementing a communication plan, including steering group meetings
- Responsible for creating and maintaining customer relationships with key stakeholders
- Ensuring that all stakeholders are adequately informed internally & externally
- Ensuring that customer gets measurable value from RELEX implementation project
- Responsible for project scope and managing change requests
- Responsible for ensuring all tasks are completed within the timelines to best practice standards
- Organizing and facilitating project meetings and workshops ensuring actions are documented and followed up until completion
- Responsible for escalating risks and issues
- Responsible for escalating resource requirements
Requirements
- Minimum 5 years’ experience in project management of IT system end-to-end implementation projects
- Proven success in delivering multiple successful projects
- Supply Chain industry experience with the ability to understand SCM systems from both business and IT perspectives
- Previous work experience with full management responsibility of an enterprise-scale software project
- Excellent communication and presentation skills
- Strong time management, task management and budget management skills
- Demonstrates an outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
- A high sense of ownership and personal accountability for ensuring the quality and timeliness of own work
- Displays business and organizational maturity; ability to guide customers to realize financial and productivity benefits
- Ability to travel up to 30%
- Preference for someone located in the metro-Atlanta area (or willing to relocate)
Nice-to-haves
- Industry experience with a grocery, consumer products goods (CPG), fast-moving consumer goods (FMCG) retailers or suppliers, preferably experience with Tier 1 retailer
- Solid understanding of retail industry best practice
- 5+ years of working in retail industry IT systems implementation
Benefits
- Competitive compensation
- The choice to work wherever and however you are most productive
- 15 days of paid time off, 12 paid sick days, and 13 company holidays
- Up to 2 paid volunteer and charity days a year
- Generous $500 work-from-home stipend
- Maternity and paternity leave that covers 12 weeks at full pay
- Standard health benefits with various plans to choose from
