Senior Product Manager

CDK Global•Portland, OR

11d•$120,000 - $145,000•Hybrid

About The Position

Assists in shaping individual product strategy & in the creation of relevant business cases. Accountable for the full product lifecycle from ideation to end-of-life. Responsible for determining interdependencies in the broader CDK product lines & ecosystem. Voice of the customer & market for the product organization. Ensures that user personas & product requirements are defined and reflected in user stories. May also own and/or assist in Epic development. Working with Scrum Master and agile team on backlog grooming and ensures that timely decision making on product requirement trade-offs. Supervision and Autonomy: Conducts complex & important work. Operates with moderate supervision, little instruction on day-to-day work & general instruction on new projects. Analyzes solutions using standard procedures. Product Knowledge: Maintains awareness of competition & product differentiators. Continuously builds product management skills. Leverages industry, org, customer knowledge to interpret & drive internal/ customer requirements. Leadership: Leads product requirements & works daily with agile team(s) defining users stories/Features (Epics). Acts as a resource for junior staff (peer-to-peer). Impact Results: Successful execution has impact on overall product deliverables & may also impact cross-connected uses cases & related customer & business outcomes. Has moderate impact on commitments & issues are likely to cause moderate disruption to the business. Successful execution has impact on overall product deliverables & may also impact cross-connected uses cases & related customer & business outcomes. Has moderate impact on commitments & issues are likely to cause moderate disruption to the business.

Requirements

Deep knowledge in creating Features (Epics) & user stories, driving end-to-end execution of product releases.
Strong written & verbal communication skills.
Ability to facilitate customer communications.
Ability to listen & consider the points of view of others, collaborate & build consensus within cross-functional areas.
Participated in business case creation & aligning requirements to business outcomes.
Experience in defining and bringing to market valuable AI enhancements.
Knowledgeable in API specification and use cases
Strong track record of product execution in a dynamic environment.
Ability to work hybrid to our Portland, OR office or our Austin, TX headquarters.
Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience
3-5+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management.
Experience in Agile software/DevOps methodologies & working with globally distributed teams.

Responsibilities

Translate product vision into prioritized & deliverable Features (Epics) and user stories (based on feedback from dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes.
Manage the backlog for sprint teams, partnering with R&D/scrum master in prioritization, supporting full lifecycle from definition, beta, showcase & retrospectives.
Participate in AI Native development practices
Work with product marketing to develop product’s value proposition, features/benefits.
Monitor & adapt to key product success metrics (e.g. adoption, profitability, NPS, market share growth)
Invest in gaining expertise of the market, user personas, functional & domain knowledge.
Develop & prioritize the Features (Epics) & user stories based on user/market requirements, strategy & business plan.
Support business case development.
Collaborate with other Product Managers to ensure the product remains aligned with overall CDK product strategy & deliverables.