Klaviyo - Boston, MA

posted about 1 month ago

Full-time - Senior
Boston, MA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As the Senior Product Manager for our Catalog Insights team, your mission is to revolutionize the way businesses understand and take action around customer purchasing patterns at the SKU and category level. In this role, you will be responsible for meaningfully advancing our Catalog Insights product area, a cornerstone in Klaviyo's newer advanced analytics offering. You will spearhead team vision and strategy, stemming from an understanding of core customer needs, then translate those needs onto a roadmap that will rapidly mature this emerging area to accelerate business impact.

Responsibilities

  • Manage and evangelize a roadmap by prioritizing all potential projects for your product area after synthesizing customer feedback, business context, competitive or market context, and any other relevant inputs.
  • Translate complex problems into elegant solutions by defining the customer problems we need to solve, who we are solving them for, and what it means to solve those problems.
  • Ship features to get value into customer hands, ensuring that every experience is understood, anticipated, and optimized for desired usage and adoption outcomes.
  • Learn and tackle new challenges, becoming an expert in areas where you may lack experience or knowledge.

Requirements

  • 6+ years of product management experience
  • 4+ years of experience working on customer facing reporting & analytics products
  • Enjoys working on analytical problem spaces
  • Passionate about Product as a craft, and love building amazing B2B SaaS products
  • Resourceful and flexible when faced with greenfield opportunities
  • Track record of owning products and delivering impact with quantifiable measures of success

Benefits

  • Medical, dental and vision coverage
  • Health savings accounts
  • Flexible spending accounts
  • 401(k)
  • Flexible paid time off
  • Company-paid holidays
  • Learning allowance
  • Access to a professional coaching service for all employees
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