Senior People Operations Manager

Bask & Lather•City of Yonkers, NY

1d•$100,000 - $120,000

About The Position

Bask & Lather Co. is a fast-growing haircare brand dedicated to helping people restore confidence through healthy hair. As we continue to scale across DTC, retail, marketplace, and international channels, we are focused on building strong operational foundations that support our employees and business growth. We are seeking a highly organized and detail-oriented People Operations Manager to oversee the day-to-day administration of our people operations function. This role will be responsible for ensuring payroll, onboarding, benefits, compliance, employee documentation, and people processes are executed accurately, efficiently, and consistently. The People Operations Manager will serve as the primary owner of employee administration and people operations. This individual will ensure the company remains compliant with employment laws, maintains accurate employee records, delivers a seamless onboarding experience, administers payroll and benefits, and provides structure to all people-related processes. The ideal candidate is process-driven, highly organized, proactive, and capable of building scalable systems within a fast-paced, growing organization.

Requirements

5+ years of experience in Human Resources, People Operations, Payroll Administration, or a related field
Strong knowledge of federal, state, and local employment laws, with New York State experience preferred
Demonstrated experience processing payroll independently
Experience administering benefits, onboarding, employee records, and compliance programs
Experience managing employee documentation and personnel files
Strong organizational skills and exceptional attention to detail
Ability to maintain confidentiality and handle sensitive information professionally
Proficiency with HRIS, payroll systems, and applicant tracking systems
Excellent written and verbal communication skills
Ability to work independently while partnering effectively with leadership

Responsibilities

Payroll administration and payroll processing
Benefits administration
New hire onboarding and employee orientation
Employee offboarding and separation administration
Recruiting and candidate management
Managing external recruiters and staffing partners
Preparing offer letters and employment documentation
Maintaining employee files and personnel records
Employment law compliance and HR administration
Employee handbook, policy, and SOP maintenance
PTO, leave, and attendance administration
Performance review administration and documentation
Employee engagement
Background checks and pre-employment screening
Employment verification requests
Training and development coordination
Maintaining organizational charts and employee directories
HRIS and employee data management
Employee status changes, promotions, and compensation updates
Supporting audits, reporting, and compliance requirements
Process improvement and people operations optimization
Manage unemployment claims, documentation, and agency correspondence
Coordinate and prepare documentation required for unemployment hearings and appeals
Attend unemployment hearings and represent the company as needed
Maintain records related to employee separations, disciplinary actions, and employment decisions
Coordinate responses to government agency inquiries and employment verification requests
Assist with employment-related investigations and documentation as needed
Ensure all employee-related documentation is maintained in accordance with record retention requirements
Partner with leadership to ensure employee actions, documentation, and terminations are properly documented and compliant