Senior Payroll Specialist - United States and Canada

$65,000 - $90,000/Yr

Copeland - Richmond, VA

Full-time - Mid Level

Richmond, VA

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Senior Payroll Specialist is responsible for managing payroll processing for the United States and Canada, ensuring compliance with company policies and regulatory guidelines. This role involves auditing payroll documents, providing customer service to employees and vendors, and training staff on payroll procedures. The specialist will utilize various payroll software systems to ensure accurate and timely payroll processing while identifying opportunities for process improvements.

Responsibilities

• Complete payroll processing and all associated aspects.
• Review, reconcile, audit, and balance payroll documents/files.
• Provide customer service for employees and third-party vendors regarding payroll inquiries.
• Train staff in new payroll procedures and oversee special payroll preparations.
• Process regional payroll using ADP GlobalView, Celergo, Workday HRIS, and UKG Kronos.
• Maintain accurate record keeping and support documentation for filings and payments.
• Address Tier 2 employee inquiries and resolve payroll-related discrepancies.
• Complete internal and external reporting to ensure compliance with regulations.
• Administer compliance requirements timely, including DOL, IRS, FLSA, and state regulations.
• Complete quarter-end and year-end balancing and annual filings.
• Identify opportunities for process improvement in payroll efficiency and compliance.
• Serve on cross-departmental teams providing payroll support for projects.
• Participate in and lead new procedures/projects due to business changes or legal requirements.

Requirements

• Bachelor's degree in accounting, finance, human resources, or equivalent experience.
• 5+ years of experience in payroll processing.
• Knowledge of global payroll processes, labor laws, taxation, and statutory compliance.
• Proficiency in payroll and timekeeping systems such as Workday, ADP GlobalView, Celergo, and UKG Kronos.
• Fluency in English, both verbal and written.
• Experience working across multiple countries to process payroll.
• Ability to articulate complex topics clearly to various audiences.
• Strong prioritization skills and timely follow-up capabilities.
• Demonstrated integrity, discretion, and confidentiality.
• Strong communication and customer service skills.
• Proficient in Microsoft Excel.

Benefits

• Medical insurance plans
• Dental and vision coverage
• 401(k) plan
• Flexible time off plans including paid parental leave, vacation, and holiday leave