Senior Operations Manager, Procurement

HelloFresh•Boulder, CO

1d•$130,000 - $158,100•Onsite

About The Position

Support the flawless execution of the operations plan, for all categories, sites and brands in the Procurement Operations Umbrella. We aim to have 0 missed boxes, 0 ingredient subs, and 0 costing overages due to procurement related misses. The Senior Operations Manager's role is directly responsible for overseeing ops projects from inception to completion and measuring success. It is also expected to foster a culture of continuous improvement and employee development, alongside the goal of driving both cost efficiencies and quality improvements. Lead the identification of key process bottlenecks and operational risks developing and executing corrective action plans that focus on continuous improvement and long-term value creation. Partner with Procurement leadership on long-term strategy across Operations and Strategy.

Requirements

A Bachelor’s degree is required
6+ years of purchasing or other relevant leadership experience, preferably in produce, protein, or other food products.
Vast knowledge and interest in food
Quantitative and analytical experience (either through education or professional experience) including solid comfort in Excel.

Nice To Haves

A team player and leader– You favor team victories over individual success. You are able to build strong relationships and bring the team together. You are a positive driver of change- challenge the status quo and bring ideas to the table
A strong communicator and facilitator – You are able to synthesize and present critical information to solve complex problems and facilitate group discussion to reach alignment
A structured problem solver guided by process - You possess strong organizational skills and consistently demonstrate a methodical approach to your work.
Intellectually curious – You love to understand why things are the way they are, how things work, and challenge the status quo. You are not afraid to get into the weeds so we can build our way out of them
Data driven and detail oriented- you leverage data and insights and set a high bar for your team ensuring work is double checked before published
Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously and prioritizing and re-prioritizing to ensure we are meeting our business objectives

Responsibilities

Guide team development, vision and culture
Be a thought leader as we develop an overarching procurement ops strategy and long term vision
Drive change management efforts, fostering a culture of continuous improvement and operational agility across the organization.
Manage multiple teams of 4-10 individuals, including skip levels
Own development of Ops Managers and/or Associate Managers (AOMs) including weekly 1:1s, 30E30s, and performance reviews
Be intentional about attitude, approach, communication style, and positivity
Manage cross-functional relationships, projects and escalations
Manage escalations (from production facilities, vendors, or etc) quickly and efficiently through a structured approach and effective and comprehensive communication
Own and drive relationships with internal partners - Strategy, 3PW and 3PL teams, Logistics, Ops, Forecasting, Network, Finance
Manage and lead cross-functional projects and coach and develop the team to lead initiatives or projects on their own
Ensure flawless execution of weekly ops
Manage completion of accurate weekly costing, and invoice approvals; support finance processes weekly and monthly through research. Execution of credits, refunds, RTVs effectively.
Ensure that launch is completed on time and accurately for all SKUs. Manage tickets and communications - responses are quick, comprehensive, and issues are closed out.
Manage PO placement, communication, improvements and issue resolution
Serve as primary POC for DC communications, questions, ad-hoc training, escalations, and problem resolution
PTO management and coverage
Foster positive relationships with internal and external teams to support team and project project outcomes.
Build relationships and processes within procurement and with internal partners
Encourage clear, strong, comprehensive communication with the team
Provide guidance and mentorship to project managers and team members, promoting a collaborative and results-driven work environment.

Benefits

Competitive Salary & 401k company match that vests immediately upon participation
Generous parental leave of 16 weeks & PTO policy
$0 monthly premium and other flexible health plans
75% discount on your subscription to HelloFresh (as well as other product initiatives)
Snacks, cold brew on tap & monthly catered lunches
Company sponsored outings & Employee Resource Groups
Collaborative, dynamic work environment within a fast-paced, mission-driven company
Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain