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WPS Health - Monona, WI

posted 2 months ago

Full-time - Mid Level
Remote - Monona, WI

About the position

WPS Health Solutions is seeking a Senior OnBase Systems Administrator to join our team in a remote capacity. As a leading not-for-profit health insurer and federal government contractor, WPS has been dedicated to making healthcare easier for over 75 years. In this role, you will function as an application owner supporting Commercial Off The Shelf (COTS) solutions from end to end. Your responsibilities will include assisting or leading installations and upgrades, researching security resolutions, and resolving customer incident reports while investigating proactive solutions. The ideal candidate will possess effective communication skills, both verbal and written, to interact professionally with staff, management, vendors, and other stakeholders. You will need to influence others by explaining facts, policies, and practices, and effectively communicate technical subject matter to non-technical audiences. This position requires a passion for building and evolving financial systems, collaborating with senior team members, and identifying potential system enhancements to improve customer use of financial data. You will work independently with general supervision, demonstrating flexibility and organization in managing your work effectively. Collaboration and relationship-building are key components of this role, as you will be part of a team that relies on each other to achieve shared goals. In this position, you will gain experience working in an Agile SCRUM-based environment, supporting highly visible solutions to meet growing business functional demands. You will work on complex OnBase enterprise platforms and provide in-depth root cause analysis, design, and support for department systems, all while serving our Nation's military, veterans, and Medicare beneficiaries.

Responsibilities

  • Assist or lead installations and upgrades of OnBase systems.
  • Research security resolutions and resolve customer incident reports.
  • Investigate proactive solutions to enhance system performance.
  • Communicate effectively with staff, management, vendors, and stakeholders.
  • Collaborate with senior team members and other IT teams to evolve financial systems.
  • Assess current processes and identify potential system enhancements.
  • Work independently with general supervision and manage work effectively.

Requirements

  • U.S. Citizenship is required due to Department of Defense restrictions.
  • Bachelor's Degree in a related field or equivalent post high school and/or related work experience.
  • 3 or more years of related work experience as an OnBase administrator or in a similar position.

Nice-to-haves

  • Ability to prioritize tasks and meet deadlines in a dynamic environment.
  • Proficient in writing SQL statements and querying/modifying data in a relational database.
  • Knowledge of report creation using Business Intelligence (BI) or other reporting tools.
  • Hyland OnBase Certified System Administrator (OCSA) certification is desired.
  • Hyland OnBase Certified Workflow Administrator (OCWA) certification is desired.

Benefits

  • Remote work options available in approved states.
  • Performance bonus and/or merit increase opportunities.
  • 401(k) with dollar-per-dollar match up to 6% of salary, 100% vested immediately.
  • Competitive paid time off.
  • Health insurance, dental insurance, and telehealth services starting on DAY 1.
  • Professional and Leadership Development Programs.
  • Employee Resource Groups.
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