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WPS Health - Bridgeport, CT

posted 2 months ago

Full-time - Mid Level
Remote - Bridgeport, CT

About the position

WPS Health Solutions is seeking a Senior OnBase Systems Administrator to join our team in a remote capacity. As a leading not-for-profit health insurer and federal government contractor, we have been dedicated to making healthcare easier for our clients for over 75 years. In this role, you will be part of a team that functions as application owners, supporting Commercial Off The Shelf (COTS) solutions from end to end. Your responsibilities will include assisting or leading installations and upgrades, researching security resolutions, and resolving customer incident reports while investigating proactive solutions to enhance our systems. In this position, effective communication skills are essential. You will need to interact professionally with staff, management, vendors, and other stakeholders, explaining technical subject matter to non-technical audiences. You will also play an active role in evolving the financial systems team, collaborating with senior team members and other IT teams to assess current processes and identify potential system enhancements. The ability to work independently with general supervision, while being flexible and organized, is crucial for managing your workload effectively. This role offers the opportunity to work in a thriving Agile SCRUM environment, collaborating with a diverse team and supporting highly visible solutions that meet the growing demands of our business. You will gain experience working on complex OnBase enterprise platforms and will be driven to provide in-depth root cause analysis, design, and support for departmental systems, all while serving our Nation's military, veterans, and Medicare beneficiaries.

Responsibilities

  • Assist or lead installations and upgrades of OnBase systems.
  • Research security resolutions and resolve customer incident reports.
  • Investigate proactive solutions to enhance system performance.
  • Communicate effectively with staff, management, vendors, and stakeholders.
  • Collaborate with senior team members and other IT teams to improve financial systems.
  • Assess current processes and identify potential system enhancements.
  • Work independently with general supervision.

Requirements

  • U.S. Citizenship is required due to Department of Defense restrictions.
  • Bachelor's Degree in a related field or equivalent post high school and/or related work experience.
  • 3 or more years of related work experience as an OnBase administrator or in a similar position.

Nice-to-haves

  • Proficient in writing SQL statements in a relational database.
  • Knowledge of report creation using Business Intelligence (BI) or other reporting tools.
  • Hyland OnBase Certified System Administrator (OCSA) certification is desired.
  • Hyland OnBase Certified Workflow Administrator (OCWA) certification is desired.

Benefits

  • Remote work options available in approved states.
  • Performance bonus and/or merit increase opportunities.
  • 401(k) with dollar-per-dollar match up to 6% of salary, 100% vested immediately.
  • Competitive paid time off.
  • Health insurance, dental insurance, and telehealth services starting on DAY 1.
  • Employee Resource Groups for support and networking.
  • Professional and Leadership Development Programs.
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