Senior Manager

Bloomin' Brands - Chesapeake, VA

Full-time - Manager

Chesapeake, VA

Food Services and Drinking Places

About the position

At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. With limited supervision, the Senior Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Champion our development paths for all Outbackers so that they can reach their career goals.
• Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
• Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively take part as a member of the management team.
• Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
• Set excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Requirements

• Minimum 3 years of salaried restaurant management experience
• Full Casual Dining or Casual Plus environment, preferred
• Hands-on experience in both FOH and HOH
• Availability to work a flexible schedule
• Minimum 21 years of age with legal authorization to work in the United States
• Willingness to relocate within the assigned region.
• Computer skills, a plus
• Bilingual, a plus

Benefits

• medical
• dental
• vision
• 401k