Senior Manager Salesforce, Product Management

$147,000 - $196,000/Yr

WEX - Dallas, TX

Full-time - Senior

Remote - Dallas, TX

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Senior Manager, Salesforce Product Management is responsible for executing and delivering the Salesforce product roadmap by collaborating across various business functions. This role focuses on unifying platforms and enhancing capabilities for both employee and customer experiences. The position requires strategic thinking, customer obsession, and a commitment to creating an environment where cross-functional teams can excel.

Responsibilities

• Lead, inspire, and empower a team of CRM and Salesforce product managers to define innovative customer experiences.
• Own the product vision for Salesforce strategy, ensuring alignment with overall company vision.
• Evangelize the product vision to ensure stakeholder alignment and understanding.
• Partner with marketing, sales, customer care, and technology teams to implement process improvements and maximize CRM platform utilization.
• Represent the customer by bringing their voice into the creation process and owning requirements and release plans.
• Leverage business acumen to define go-to-market strategies and serve customers effectively.
• Communicate product release information clearly and coordinate expectations with engineering teams.
• Coach and inspire team members, providing actionable feedback for growth.

Requirements

• 8+ years of Product Manager experience in customer-driven innovation environments.
• Experience with Salesforce marketing, sales, and service cloud products and technologies.
• Proven methodologies for product development, including customer-driven innovation and rapid experimentation.
• Track record of setting product strategy and translating it into a product roadmap with successful execution.
• Strong technical acumen to understand data and technology capabilities.
• Strong financial acumen and analytical problem-solving skills.
• Ability to partner cross-functionally, especially with engineering and marketing teams.
• Excellent written and verbal communication skills, with the ability to influence stakeholders.

Nice-to-haves

• Experience building global-ready or international offerings.
• Advanced degree in a relevant field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement