About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. The Core Processing team is on a mission to build real-time, intelligent processing critical to managing accounts and transactions for Capital One's Card line of business. We are seeking a Senior Manager with a persistent desire to learn both the business and technology, sound problem-solving skills to drive results in undefined problem areas through strong partnerships with a variety of stakeholders, and the ability to mentor and coach other team members. The ideal candidate will demonstrate quick learning agility, drive in-depth discovery, formulate data-backed and principled recommendations, and consistently and proactively identify high-leverage impact to drive results.

Requirements

  • At least 5 years of experience working in Product Management
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
  • Process Engineering and Simplification: Expertise in simplifying and streamlining complex business processes to increase efficiency and scalability.
  • Cross-Functional Socialization and Buy-in: Strong partnership skills required to work effectively with partners in Tech, Experience, and Business teams and the ability to socialize the strategy to gain leadership buy-in across a wide spectrum of stakeholders
  • Execution Focus: A strong drive to manage and deliver against an aggressive timeline
  • Have proven experience working in ambiguous spaces with the ability to conduct comprehensive analysis to identify the biggest pain points and define clear success metrics and present a business case to executive leadership
  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Nice To Haves

  • Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

  • Build an outcome-based strategy and drive delivery of roadmap focused on core functionality of the ledger
  • Identify and analyze new use cases and opportunities for managing Credit Card Account Lifecycle to empower digital customer experience and non-digital services
  • Partner with platform teams on innovation pilots, testing strategies, new feature rollout and backbook data migration.
  • Form strong partnerships with Architecture engineers and Software engineers to solve technical problems

Benefits

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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