About the position
Blizzard Entertainment's games don't just begin with an idea and end once the game is released. So much more goes into their creation and we support our games for years after they're in the hands of gamers world-wide. Blizzard's Global Insights organization is composed of teams of incredible engineers and talented analysts who work hand-in-hand with designers, commercial strategists, and business operations teams across the company. We pride ourselves on our ability to add value to our games and players with a combination of data analytics expertise, business acumen, and genuinely geeking out on Blizzard products and culture! Soldiers, scientists, adventurers, oddities…analysts! Blizzard is looking for a skilled Senior Manager to lead a team of passionate analysts to deliver insights to senior game design, product, and finance leaders across the Overwatch franchise. Our unique blend of challenges, opportunities, environments, and people all help make Blizzard a studio worthy of your career. This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.
Responsibilities
- Manage & lead a team of data analysts - Empower, coach, and mentor in partnering with and delivering key insights to the Overwatch game, product, and finance teams
- Partner with analysts and engineers to clearly report business-facing KPIs that measure the health and success of Overwatch, played by millions of players worldwide
- Comprehensively address both high-level and detailed strategic questions by clarifying the business requirements, developing hypotheses, and building an analytical structure to address the inquiry
- Partner with the game leadership team to interpret and guide insights that address key business opportunities and help shape the future of Overwatch product and design
- Apply diverse metrics and methods to handle partner expectations, working with teams to build tangible KPIs, with clear communication standards for project updates, headwinds, and successes
- Leverage tools such as Tableau, Big Query, Airflow, & Git to deliver insights and provide visibility to key metrics across the business
- Collaborate with Marketing, Finance, Game Business & Product Leadership, and regional analytics partners to deliver business impact, & effectively communicate findings to both technical and non-technical audiences
- Contribute to an inclusive atmosphere, where team members communicate and support each other's efforts, enabling a productive team culture, built upon trust and collaborative problem solving
Requirements
- 5+ years of work experience managing teams in Gaming, Data Analytics, Product Analytics, Data Science, Business Intelligence, or Product Management roles
- BS degree in Computer Science, Math, Statistics, Economics, or other quantitative field
- Experience building and leading data analytics teams
- Analytical orientation and strong problem-solving skills, demonstrated by the ability to understand core business needs and get to the root of the inquiry
- Curious, internally-motivated self-starter with ability to plan, organize, and establish priorities to manage multiple projects and achieve results in a timely, scalable manner
- Have the ability to structure a concise, clear presentation of findings, based on large sets of complex data, and effectively present this to any level in the organization with appropriate visualizations
- Strong quantitative skills with a penchant for analytical query writing using SQL
Nice-to-haves
- Experience communicating and advocating with analytical insights to executive-level audiences to inform decision making
- Demonstrated experience with some or all of the following: data modeling, data visualization, statistics
- Highly proficient in SQL
- Experience with cloud computing platforms and big data (such as Google Cloud Platform, BigQuery, Hadoop, Teradata, and/or Azure)
- Adept in at least one visualization tool such as Tableau; R or Python knowledge
- Familiar with agile project management tools such as Jira
Benefits
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
- 401(k) with Company match, tuition reimbursement, charitable donation matching
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
- Relocation assistance if the Company requires that you move geographic locations for the job
