Senior Manager, Communications Governance

Aon Corporation • Chicago, IL

11d • Hybrid

About The Position

Aon is seeking a dynamic and experienced Senior Manager of Communications Governance to drive excellence in internal communications across Aon through leader enablement, quality control and consistency at scale. This role will report to the Head of Colleague Experience Communications on Aon’s global Marketing & Communications team.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Your Impact in This Role
Communications plays a critical role in engaging and inspiring our colleagues as we go further, faster as a firm to help our clients make better decisions across risk and people issues. We’re a team that works hard, supports each other and has fun while making an impact and we’re looking to further build on the talent across our global communications team.
The Senior Manager of Communications Governance is responsible for leading effective global internal change communications governance strategies and execution of Aon’s most high-profile colleague communications. This role is integral to driving Aon forward and will serve as the communications execution partner for our most critical and high-profile announcements.

Requirements

• 8+ years of relevant strategic communication experience with an emphasis on internal, shared services or executive communications; experience with SharePoint, Eloqua and/or Poppulo preferred.
• Strong editorial judgment with exceptional writing and editing skills; ability to confidently advise senior leaders and communicators on message quality and effectiveness.
• Proven ability to translate complex, technical or ambiguous topics into clear, concise and colleague-centered communications.
• Deep understanding of internal communications channels and leader-led communications support.
• Self-motivated with outstanding interpersonal, team and collaboration skills.
• Ability to communicate complex concepts simply and visually.
• Fluency in AI concepts and tools, with experience applying them responsibly to communications workflows.
• Detail-oriented, organized and calm under pressure, with a continuous-improvement mindset.
• Ability and willingness to perform both strategic and tactical elements of the role.
• Strong project management skills with ability to execute programs with speed, accuracy and efficiency.
• Flexibility to work outside of standard office hours as needed to interact with others in global locations and meet business needs/deadlines.
• Bachelor's degree in Marketing or related field preferred.

Responsibilities

• Lead communications governance and establish clear standards, frameworks and guardrails that improve consistency, quality and effectiveness of internal communications.
• Serve as a trusted advisor to communications partners and senior stakeholders on message clarity, structure, tone, sequencing and channel strategy.
• Define and maintain editorial guidance, templates and best practices to support leadership communications, change initiatives and major announcements.
• Review and quality-check high-visibility communications to ensure alignment with Aon’s brand, values and editorial principles.
• Partner with Regional and Solution Line communications leads and program teams to support disciplined communications planning to reduce noise, manage message cadence and improve colleague understanding.
• Enable leaders and communicators through coaching, toolkits and consultative guidance, helping them communicate complex or sensitive topics with clarity and empathy.
• Lead AI enablement across global internal communications to enhance outcomes, productivity and alignment.
• Utilize AI as a collaborative tool to enhance productivity through effective AI prompting to draft, summarize and optimize content.
• Monitor feedback, engagement and common pain points in colleague communications, using insights to continuously improve governance approaches.
• Lead global internal communications measurement that leads to actionable insights for communications and business leaders.

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior