Senior Manager, Account Management

About the position

Based in WWE's Stamford, CT headquarters, the Manager, will work within the Partnership Marketing group in the Global Partnerships division ('GP'). This role will report to the Vice President, Partnership Marketing to manage cross-platform media plan fulfillment for a portfolio of global integrated partnerships. Successful candidates will play a pivotal role in flawlessly executing sponsorship campaigns that contribute towards achieving account renewals and long-term revenue growth for high-exposure GP clients.

Responsibilities

• Leads and manages a team of account managers; consisting of training, onboarding, client service oversight, support across deliverables, and other responsibilities as assigned
• Mentor and develop a high-performing team, fostering a collaborative and results-driven work environment while ensuring clear communication and goal alignment
• Provides exceptional client service, including execution of promised deliverables, key focus and evaluation of renewal opportunities, relationship building, and providing weekly and monthly program progress reports
• Works collaboratively across internal departments and stakeholders for partner approvals and alignment of programs and initiatives
• Manage the creation, implementation, and strategic management of WWE promotional programs and all activation with new and existing partners both on and off site
• Manage all fulfillment activities needed based on client contracts to ensure that all elements that are contractually obligated are delivered in a professional manner
• Analyzes research findings and identifies activation concepts that align with the brand, support partners' marketing objectives, and drive business results
• Supports renewal process for each partner contract and proactively identifies/pursues additional revenue opportunities
• Maintains up-to-date knowledge of industry trends, activation best practices and new media marketing efforts
• Develop self to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance
• Remain current with WWE corporate initiatives, Superstar Talent and content storylines, in addition to overall sports, entertainment and media industry trends
• Other projects and duties as assigned

Requirements

• 6-8 years of experience in partnership marketing, client services, brand marketing and / or event marketing, preferably at one of the following: Sports or entertainment property, Media / consulting / activation agency, Brand with a history of partnerships in the sports and / or entertainment industry
• A proactive and self-motivated individual with the ability to effectively manage multiple short-term and long-term priorities for designated accounts
• Demonstrable experience problem-solving and taking a tactical approach to accomplish internal and external client-facing tasks
• Experience managing the development and implementation of partnership marketing strategy
• Experience with marketing platform integration (digital, event, hospitality, etc.), on-site event marketing operations and logistics preferred
• A clear passion for the sports & entertainment sponsorship field
• Exceptional verbal, written, and presentation skills with strong attention to detail
• Strong skills in MS Outlook, Word, Excel, PowerPoint, Zoomifer, and the ability to learn other computer programs
• Willing and able to travel and work outside normal business hours as needed
• Bachelor's degree