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Insight Global - Minneapolis, MN

posted 11 days ago

Full-time - Senior
Minneapolis, MN
Administrative and Support Services

About the position

The Senior ITOM Consultant/Developer at Insight Global is responsible for developing solutions on the ServiceNow platform, with a primary focus on the Configuration Management Database (CMDB). This role involves configuring CMDB Discovery and Service Mapping solutions, collaborating with business stakeholders, and interacting with various infrastructure-related teams to ensure effective event management and service mapping.

Responsibilities

  • Develop solutions on the ServiceNow platform focusing on CMDB.
  • Configure CMDB Discovery and Service Mapping solutions.
  • Collaborate with business stakeholders to translate CMDB solutions.
  • Interact with disaster recovery, incident response, network, firewall, and other infrastructure-related teams.
  • Focus on Event Management, Service Mapping, and Discovery.

Requirements

  • 6+ years of experience as a ServiceNow Developer/ITOM Developer.
  • Hands-on experience with the Discovery Admin module.
  • Experience integrating CMDB with external data sources and applications.
  • Strong CMDB experience, particularly in Discovery, Service Mapping, and Event Management.
  • Strong communication skills and ability to interact with stakeholders and leadership.
  • Experience as an Architect or Administrator in ServiceNow modules.
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