Senior Investigator, Anti Money Laundering

Neo FinancialToronto, ON
CA$65,000 - CA$70,000Onsite

About The Position

As a Senior AML Investigator, you are a subject matter expert and leader in Neo’s fight against financial crime. Your purpose is to conduct advanced, high-impact investigations that ensure the integrity of our anti-money laundering program. This is a high-stakes role for a senior contributor who uses deep expertise to not only identify and address current threats but also to proactively strengthen our defenses, mentor junior team members, and drive a culture of compliance and awareness across the organization. Reporting directly to the Manager, AML, you will serve as a technical authority on complex typologies and regulatory standards.

Requirements

  • Robust knowledge of AML regulations and typologies, allowing you to complete multiple detailed, high-risk investigations daily with clinical precision.
  • Expertise in FINTRAC requirements and regulatory expectations.
  • Sophisticated understanding of QC frameworks and can maintain a very high score on reviewed cases, ensuring that errors trend downward across the team.
  • Deeply comfortable navigating complex data sets and can distinguish between routine activity and high-impact financial crime risks.
  • Proven track record of supporting the growth of others, providing substantive feedback during QC and modeling professional conduct for the broader team.
  • Thrive in high-volume environments, consistently meeting or exceeding weekly targets.
  • Can translate complex investigative findings into clear, actionable narratives for management and regulatory filings, ensuring all stakeholders are informed and aligned.

Responsibilities

  • Conduct thorough Quality Control (QC) reviews across all Transaction Monitoring (TM) queues—including Alert Triage, Case Investigations, and Production Order Disseminations—to ensure every output meets internal policies and regulatory standards.
  • Lead and conduct complex, in-depth investigations into sophisticated financial crime typologies.
  • Review all Suspicious Transaction Reports (STRs) submitted by investigators, ensuring all transactions and required fields are accurate and comprehensive prior to filing.
  • When required, execute primary functions of the AML Investigator I and II roles, including TM Alert Triage, UTR Case Investigations, Mortgage application reviews, and demarket actions.
  • Provide direct guidance to junior team members on complex cases and best practices, supporting training initiatives to ensure the team remains current on evolving processes and regulatory changes.
  • Use investigative findings to identify gaps in the Neo ecosystem, recommending and implementing enhanced mitigating controls to strengthen our defenses against future threats.
  • Act as a key point of contact for internal AML leaders, driving process-level changes and implementing best practices that allow the AML team to thrive in a regulated environment.
  • Stay at the forefront of the Canadian financial crime landscape, developing new investigative techniques and training materials to combat emerging threats to the bank.

Benefits

  • Competitive, market-leading rewards program
  • Equity ownership
  • Strong base salary aligned with market ranges
  • Flexibility to tailor mix of cash and equity
  • Short term incentive plans (STIP)
  • Flexible health benefits & life insurance
  • 21 Days PTO + stat holidays, and personal leave
  • Health & personal spending accounts
  • A wide variety of discounts through our partner network
  • Access to early use of products and discounts on fixed-term Neo mortgages
  • Parental top-up & equity vesting during long term leave
  • Company wide huddles, and education
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