Senior Inside Sales Consultant

About the position

What you will do: Follow up with families who have already had initial conversations with A Place for Mom and been referred and/or toured communities to advise on next steps, with the goal of driving move-ins to our customer communities. Help guide families to ultimately decide to move into a senior living community working with the families but also acting as the liaison between families in need and the communities or care providers. The position is responsible for being an ongoing expert resource to families after they have been referred to an initial set of communities or home care providers.

Responsibilities

• Follow up with families who have had initial conversations with A Place for Mom.
• Advise families on next steps to drive move-ins to customer communities.
• Act as a liaison between families in need and communities or care providers.
• Be an ongoing expert resource to families after referrals.
• Reach daily outbound touch points (calls and texts) to families and communities.
• Schedule tours at customer communities.
• Send 2nd round referrals and convert leads into customer move-ins.

Requirements

• 3-5 years of strong sales experience.
• Proactive outreach and closing skills.
• Ability to overcome objections in a consultative environment.
• History of exceeding sales quota and performance results.
• Ability to multitask; talk on the phone and take notes on the computer.
• Strong computer and typing skills, including Word and Excel.

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off